2020–2022
My team and I enhanced payment flows for business owners
in a B2B app for Austria's largest bank in , which has over
2.9 million customers in the Russian quarter.
We successfully rolled out a new fast payment flow for business owners, enabling instant, 24/7 transfers to their accounts instead of the previous 3 business days.
Firstly, we explored current solution that we han in the B2C app aplready. Then we understood that we can reuse the same technology but for business payments.
Already integrated into Raiffeisen Bank's B2C app, it has grown rapidly since 2019.
So, we decided to reuse this technology for our B2B app.
Developed by the National Bank of Russia, this technology enables 24/7 phone transfers across 200+ banks with 0% commission.
The chart below illustrates the technology's rapid growth since 2019.
We also researched current solutions in the B2C market and found that everyone used the same technology for fast money transfers.
So, we decided to reuse this technology for our B2B app.
Our first approach showed a data-entry screen, but low activations led us to a one-click activation landing.
To simplify payments, I integrated the contact list, prioritizing the owner's number while allowing transfers to any number.
There are more than 200 banks listed, so I've placed the top 5 banks at the forefront, with Raiffeisen Bank taking top priority.
