2020–2022, Raiffeisen Bank
Instant payments
for business with
62% CR
My team and I enhanced payment flows for business owners in a B2B app for Austria's largest bank, which has over 2.9 million customers in the Russian quarter.
We successfully rolled out a new fast payment flow for business owners, enabling instant, 24/7 transfers to their accounts instead of the previous 3 business days.
2020–2022, Raiffeisen Bank
Main app screen
enhancement boosted penetration by 11.5%
I developed a B2B app to manage payments, accounts, finances, and taxes in a B2B app for Austria's largest bank, which has over 2.9 million customers in the Russian quarter.
My team and I were responsible for increasing user penetration with the app among web users. To achieve this, we redesigned the home screen, transaction history, and app navigation based on user feedback from usability tests, app store reviews, and CSAT surveys.
As a result, we successfully achieved a penetration growth of 11.5%.
2017–2018
Crypto neobank
app & web designed from scratch
I developed key features for a UK-based crypto neobank, including card ordering and activation, as well as trading and currency exchange scenarios.
This involved creating a UI kit from scratch for iOS, Android, and web platforms.
2018–2022
App for Eastern Europe's largest bank that includes: Finance, B2B services, Foodtech, Health, E-commerce, and more.
I developed the budgeting control feature that helped users save more money. I conducted various interviews with customers to define their budgeting and spending behaviors.
As a result of these interviews, I redesigned the budget screen to make it clearer and more user-friendly, added the ability to plan bills in the budget, and provided more control over spending with new custom spending categories that were not previously available in the app.
